Visitor
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1 Message
Need to schedule tech
I need to schedule a technician to come out because I don’t have the cable outlet that the coax cable goes into
Visitor
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1 Message
I need to schedule a technician to come out because I don’t have the cable outlet that the coax cable goes into
EG
Expert
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113.3K Messages
10 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJon
Official Employee
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519 Messages
10 days ago
Hey there user_0234ql. I would be happy to assist you with setting up a technician appointment. I will need some additional information.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window and press Enter to send it.
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