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user_a4756c
20th Anniversary celebration
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1st Reply

Visitor

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2 Messages

Sunday, June 4th, 2023 11:07 PM

Closed

Need to make SRO request

Need a phone pole in my front yard removed. Been trying to get it done for 3 months. They told me to contact SRO

Question

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Updated 

2 years ago

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CCAbbie

Problem Solver

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1.4K Messages

2 years ago

@user_a4756c Hello, I can help get a request for this opened. 

 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address, and I'll be happy to help.

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user_a4756c

Visitor

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2 Messages

2 years ago

Ok I did that. When will I hear anything back. Thanks

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CCAlicia

Contributor

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250 Messages

@user_a4756c Hmm. We're not seeing a peer to peer message. Can you please follow these steps to send it?

 

To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

I no longer work for Comcast.

2 years ago

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