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Visitor

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9 Messages

Saturday, February 8th, 2025 1:03 AM

Need to lower bill or cancel

My latest bill is now to the point where I can barely afford it. I have a great offer from Verizon and intend to take it unless I can get some help lowering this bill. 

Official Employee

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2K Messages

4 months ago

Hello, @user_6e2ce6. I appreciate you making us aware of your bill increase concern via Forums. We would hate to lose you as a customer, and would love the opportunity to help find a plan that will reduce your monthly bill. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

Visitor

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9 Messages

Ok I sent a message just waiting for a response 

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