Visitor
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1 Message
need to get help for safety hazard, green pedestal knocked over and wires exposed, children coming how do I get it posted
have a green pedestal on property that was knocked down and all wires exposed, Children coming and need it fixed. Have not been able to get any help from Xfinity
address [Edited: "Personal Information"]
XfinityAngie
Official Employee
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2.5K Messages
3 hours ago
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary.
• Click the "Direct Message” icon (upper right corner of this page).
• Click the "New message" (pencil and paper) icon.
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list.
• Type your message in the text area near the bottom of the window.
• Press Enter to send your message.
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XfinityJustinC
Official Employee
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2.2K Messages
2 hours ago
@user_n2mko1 I appreicate you sending the direct message with the address, I'll follow up with you there to get the ticket submitted for the pedestal repair.
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