Visitor
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1 Message
Need To File Lightning Damage Claim
Good afternoon,
Recently, our neighborhood's coaxial cable was struck by lightning, blowing out all modems on our block. It also affected the power supply of many electronics which will need to be repaired. I have already replaced the modem at a nearby XFinity store but the electronics will need to be repaired.
Thank you in advance
CCDevinC
Contributor
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473 Messages
4 years ago
Hey there @E64! Thanks for reaching out to us! We are sorry about this experience! Lightning strikes are never good at all and they sometimes affect a lot.
Our awesome digital care team would be happy to assist you. Can you initiate a chat and start with your full name and address? To start a chat, you must be signed in. Please click the chat icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!
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