Visitor

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2 Messages

09/26/2026 10:07 PM

Need to file a complaint about billing, customer service treatment

I don't see the pen and paper  in upper  right corner.  To file a complaint. Just thr login icon.

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Expert

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35K Messages

8 days ago

@5yearsnreadytoleave 

I don't see the pen and paper  in upper  right corner.  To file a complaint. Just thr login icon.

Direct messaging isn't allowed until an official employee asks you to do so; it's against the Forum Guidelines and the Acceptable Use Policy to send anyone an unrequested DM/PM.  Also note, if you do send one without being asked to do so, it could possibly be ignored.
  
 Please post your issue in public in the proper forum so that it can be addressed either by other customers or by an Official Employee.
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