U

Visitor

 • 

1 Message

Fri, May 7, 2021 7:15 AM

Need to change delivery address

I ordered a self-install kit for a new apartment, but I'm not living there yet. Could I possibly have the device shipped to my current location instead of my service address?

I placed the order just a few minutes ago, so it shouldn't be too late to change it.

Responses

Official Employee

 • 

106 Messages

2 m ago

Hi, @user_683316! Welcome to the Comcast family! I'm happy to look into the order you placed. Please send us a private chat so we can assist you with this. First click the Peer to Peer chat icon at the top right of the page, click on the pen and pad icon and enter Xfinity Support in the "To" section of the chat and provide us with your first and last name.

New to the Community?

Start Here