Visitor
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2 Messages
Need to cancel
I need cost to cancel end of April! I was told I could cancel without penalty at any time even though I questioned 12 months on contract. I’m sure you can pull up recording to verify.
Visitor
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2 Messages
I need cost to cancel end of April! I was told I could cancel without penalty at any time even though I questioned 12 months on contract. I’m sure you can pull up recording to verify.
XfinityCarolyn
Official Employee
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108 Messages
1 hour ago
@user_xfcda5 Sure, I would be more than happy to assist you today and review your plan options. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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