Visitor

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2 Messages

Friday, August 1st, 2025

Need to Cancel Xfinity WIFI service, what should i do?

I'm relocating to another country thus no longer need the wifi service. Is there a way to cancel the service? Thanks!

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Expert

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112.3K Messages

3 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Visitor

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2 Messages

Hi, thanks for your reply. is there any instruction for cancelling the wifi service?

Official Employee

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2.4K Messages

 

user_6am2kw Our team can help! Please send us a direct message. 
 
 
To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

 

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