Visitor
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1 Message
Need to cancel Xfinity plan
Hello. I need to cancel my Xfinity plan, with an effective date for this cancellation February 1, 2026. I'm not interested in taking a pointless marketing phone call with a customer service rep, so please provide me instructions for cancelling over the computer. Thanks.
XfinityAlfonso
Official Employee
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2.3K Messages
5 hours ago
Hello user_eq7km7 thanks so much for taking the time out of your day and reaching out here via our Xfinity Forums. We would be happy to assist in closing the account for you effective February 1st 2025.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.
You can also use our direct messaging link here once signed in: https://forums.xfinity.com/direct-messaging
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