Need to cancel Xfinity internet service

Question

I would like to cancel my Xfinity internet service. I have already tried chat support multiple times today without resolution, and I am unable to take a phone callback. Please assist with cancellation.

EG · Answer

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

XfinityVictor · Answer

user_ritolz Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

Customer Service

user_ritolz

Need to cancel Xfinity internet service

EG

XfinityVictor

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