Visitor
•
1 Message
Need to cancel the new internet order I just made
Requesting help from Xfinity Support for canceling the new internet service order I just made today
Thanks
Visitor
•
1 Message
Requesting help from Xfinity Support for canceling the new internet service order I just made today
Thanks
XfinitySean
Official Employee
•
345 Messages
5 hours ago
Thanks for taking the time to reach out through our community forums, user_e6sel7! Our team would be more than happy to help with your order. Please send us a direct message with your full name, name on the account (if different), and service address, and we'll take a look!
To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat.
• Click "Sign In" if necessary
• Click the "direct messaging" icon or https://comca.st/3J0ir1l
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send
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