Visitor
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1 Message
need to cancel service effective today august 2, 2025, and a refund for august
need to cancel service effective today august 2, 2025, and a refund for august. we tried to cancel last month but your phone rep told us we could not do so until august 2. it is now august 2.
XfinityMarshante
Official Employee
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433 Messages
29 days ago
Hello @user_9x9hd5, thank you for taking the time out of your day to leave a post. We would be glad to assist you with your account concerns. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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user_zer25c
Visitor
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1 Message
29 days ago
Cancel my services now and refund August payment. How do I return your equipment? I am through wasting my time over the past week to cancel. Cancel now!!!
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