Hello @Slipknot303, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message. How to: Direct Message Within The Forum.
@Slipknot303, It was a pleasure to assist you tonight, and glad we could get you taken care of. If you need anything in the future, please feel free to make another post, and a Digital Specialist, Forums Expert, or community member will help you as soon as possible. I hope you have a great rest of your night and stay safe.
XfinityChelseaB
Official Employee
•
2.4K Messages
6 hours ago
Hello @Slipknot303, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message. How to: Direct Message Within The Forum.
0
0
XfinityChelseaB
Official Employee
•
2.4K Messages
5 hours ago
@Slipknot303, It was a pleasure to assist you tonight, and glad we could get you taken care of. If you need anything in the future, please feel free to make another post, and a Digital Specialist, Forums Expert, or community member will help you as soon as possible. I hope you have a great rest of your night and stay safe.
0
0