Visitor

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1 Message

Monday, November 17th, 2025 8:38 PM

Need to cancel my service

I need to cancel my service asap and can't find how to do it online.  I tried to chat but it said the earliest i could get a callback was at the end of the week.

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Official Employee

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2.1K Messages

6 hours ago

Hello user_5zwbvn thanks so much for taking the time to reach out here via our Xfinity forums! We're sorry to hear about all the headaches when trying to cancel services, and we'd love to help you make any account changes. 

 

Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.

 

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