Thank you for reaching out to our team. Though we hate to lose you as a customer there are a few options available to get that taken care of. You can do that through the Xfinity app or at the customer service number. We can also assist you with that request from here.
EG
Expert
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119.7K Messages
9 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJohnG
Official Employee
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3K Messages
9 hours ago
Thank you for reaching out to our team. Though we hate to lose you as a customer there are a few options available to get that taken care of. You can do that through the Xfinity app or at the customer service number. We can also assist you with that request from here.
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