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1 Message
Thursday, August 28th, 2025
Closed
Moving. New location does not have service
Responses
Accepted Solution
Official Employee
3.1K Messages
2 days ago
Thank you for working with our team to get the account ready for your move, user_2cnknu! Best wishes with your move and new place!
131 Messages
I will be more than happy to help you with your request. I will need you to send me a Direct message with the name and address to your account
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
Accepted Solution
XfinityRay
Official Employee
•
3.1K Messages
2 days ago
Thank you for working with our team to get the account ready for your move, user_2cnknu! Best wishes with your move and new place!
0
0
XfinityDuron
Official Employee
•
131 Messages
2 days ago
I will be more than happy to help you with your request. I will need you to send me a Direct message with the name and address to your account
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
0
0