Need to cancel ESPN+

Greetings, @user_hgbfl4! You are at the right place for further help with the ESPN subscription. We can stop the billing on our end, then you would visit the ESPN website to finish the cancellation. These are the steps to cancel this on your end.

1. Navigate to the home screen and select Settings.
2. Go to Apps & Subscriptions or Apps and subscriptions.
3. Select the subscription you want to cancel, or use the voice remote to say the app's name followed by "Manage" (e.g., "Manage ESPN").
4. Follow the on-screen prompts to select Unsubscribe and confirm your choice. 

1. Sign in to your account on xfinity.com.
2. Go to the Accounts page.
3. Click the Subscriptions tab.
4. Find the subscription you want to cancel and click Manage next to it.
5. Select Cancel Subscription and follow the instructions to complete the cancellation.

If these are the ones you tried already, please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.

Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message