Hello, @user_xmdc0v thank you for taking time to reach out over Xfinity Forums. I can definitely help with getting the appointment for the technician cancelled, and wanted you to be aware we value your personal information and edited your address on the public post.
To cancel an appointment, you can log into your account either online or through the Xfinity App where you have the great self-help option of cancelling the technician visit. Here is a great articlet that has the easy steps to manage/cancel a technician visit: https://www.xfinity.com/support/articles/xfinity-my-account-app-manage-appointments
Please let me know if that was helpful with being able to cancel the appointment, or if you still need help getting that removed.
XfinityJustinC
Official Employee
•
1.4K Messages
11 hours ago
Hello, @user_xmdc0v thank you for taking time to reach out over Xfinity Forums. I can definitely help with getting the appointment for the technician cancelled, and wanted you to be aware we value your personal information and edited your address on the public post.
To cancel an appointment, you can log into your account either online or through the Xfinity App where you have the great self-help option of cancelling the technician visit. Here is a great articlet that has the easy steps to manage/cancel a technician visit: https://www.xfinity.com/support/articles/xfinity-my-account-app-manage-appointments
Please let me know if that was helpful with being able to cancel the appointment, or if you still need help getting that removed.
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