U

Visitor

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1 Message

Monday, July 7th, 2025 1:43 PM

Need to cancel appointment for technician [edit: personal information]

Cancel appointment between 1-3 today

Official Employee

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1.4K Messages

11 hours ago

Hello, @user_xmdc0v thank you for taking time to reach out over Xfinity Forums. I can definitely help with getting the appointment for the technician cancelled, and wanted you to be aware we value your personal information and edited your address on the public post. 

To cancel an appointment, you can log into your account either online or through the Xfinity App where you have the great self-help option of cancelling the technician visit. Here is a great articlet that has the easy steps to manage/cancel a technician visit: https://www.xfinity.com/support/articles/xfinity-my-account-app-manage-appointments

 

Please let me know if that was helpful with being able to cancel the appointment, or if you still need help getting that removed. 

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