G

Visitor

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1 Message

Tuesday, July 8th, 2025 8:10 PM

Need to Bury Cable Lines

I am currently building a new home and in process of burying the power and cable lines around the property to underground service. Rocky Mountain Power has already started burying the power lines, but I’ve been struggling to get a hold of Xfinity to do the same for the cable lines. I need to get in touch with the right people, please! 

Official Employee

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2.3K Messages

5 hours ago

Thanks for posting on our Community Forums for assistance with burying the cables, GeorgeMVI. We can help put in a request for you! Could you please send our team a Direct Message with your name and service address? Our team can take a further look.

 

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

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