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Visitor

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2 Messages

Friday, May 9th, 2025 12:52 PM

need to access my comcast email account

I need to have step by step directions to locate ny email

Official Employee

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2.1K Messages

1 month ago

 

user_7p9nb0 We would recommend following these steps:

1. Visit the Comcast/Xfinity website: Go to the official Comcast/Xfinity website using your web browser.

2. Sign In or Register: If you already have an account, sign in with your username and password. If you don't have an account, you'll need to register for one.

3. Navigate to Email: Once you're logged in, navigate to the email section of the website. This might be labeled as "Email" or "Mail" and is usually located in the top navigation bar.

4. Access Your Inbox: Click on your inbox or any other folders you want to access (like Sent, Drafts, etc.). This will open up your email interface where you can read, send, and manage your emails.

- Use Email Client: Alternatively, you can set up your Comcast email on an email client such as Microsoft Outlook, Apple Mail, or Mozilla Thunderbird. You'll need to enter your Comcast email address and password, as well as the incoming and outgoing server settings provided by Comcast.

Mobile App: Comcast also provides a mobile app for accessing your email on the go. You can download this from your device's app store and log in using your Comcast account credentials.

 

Visitor

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1 Message

1 month ago

I have tried every combination of userid and password I have ever had for my email account ([Edited: "Personal Information"]) and your web page will not accept ANY of them. PLEASE HELP! [Edited: "Personal Information"]

(edited)

Official Employee

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319 Messages

Hello user_aqij6h,  if you haven't tried this already you can attempt to access and recover your Xfinity ID here. If that doesn't work please let us know and we can help figure it out for you. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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