Visitor
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2 Messages
Need temp line run
I am getting a pool installed and the contractor told me to get a temp cable line installed. I cannot figure out how to request this, so posting on the forum.
Visitor
•
2 Messages
I am getting a pool installed and the contractor told me to get a temp cable line installed. I cannot figure out how to request this, so posting on the forum.
XfinityBradM
Official Employee
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1.1K Messages
8 hours ago
Hey there, @user_bz5qwp. Congrats on getting a pool installed, we're envious of all the fun, relaxing times you have ahead! We don't have a normal path to take for requesting a temporary line install if there are no current issues. If the line does get clipped or cut and needs replaced or a new line we would follow our normal trouble call path which you can set up easily through the Xfinity app. Once the app see that there is no signal going to the house it will set you up with an appointment to get one of our awesome technicians out there to get you reconnected and can ensure the new/temp line is out of the way for the pool construction.
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