Need technician visit

user_ajkhsd That is never good. Thank you so much for letting us know that you are now without services due to this line. Since you are without services, we would need to get one of our normal techs out to set up a temporary connection. If you have not gotten one set up already, if you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to help get one set up for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.