Visitor
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1 Message
Need Supervisor!!!
After 60 days of services issues and 20 hours and multiple calls with failed customer service I need to talk to a supervisor
Visitor
•
1 Message
After 60 days of services issues and 20 hours and multiple calls with failed customer service I need to talk to a supervisor
CCMartin
Gold Problem Solver
•
2.9K Messages
1 year ago
@carlosprio
Hello! Our team can help you out here. We work with our communties and with our customers everyday to do our best to make sure any situation is resolved and you are able to enjoy your services as intended.
Can you please send me your full name and full service address by sending our Xfinity team a message?
To send the requested information:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support"
there. As you are typing a drop-down list appears.
• Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line.
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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