Hey there, user_66v7q9! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. We can certainly take a look into scheduling an appointment to hook up a cable box, there is typically a charge for scheduling for our technicians to visit the location. Can you send us a DM to get started?
Please send us a direct message with your full name, business name, full address, and phone number. • Click "Sign In" if necessary • Click the " Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
May I schedule foR a technician to come out to me and hook up my modem? Secifically my buildin is 18 stoies high with a bundle of cables running through closets, i need someone to tap into that bundle and connect to my modem.
Could you please send our team a direct message with your full name and full address? To send a direct message:
1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon
2. Click the "New message" (pencil and paper) icon
3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line)
4. Type your message in the text area near the bottom of the window
5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!
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XfinityAdrienne
Official Employee
•
1.3K Messages
5 months ago
Hey there, user_66v7q9! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. We can certainly take a look into scheduling an appointment to hook up a cable box, there is typically a charge for scheduling for our technicians to visit the location. Can you send us a DM to get started?
Please send us a direct message with your full name, business name, full address, and phone number.
• Click "Sign In" if necessary
• Click the "
Direct Message icon”
(upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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0
user_m6g38z
Visitor
•
1 Message
2 days ago
May I schedule foR a technician to come out to me and hook up my modem? Secifically my buildin is 18 stoies high with a bundle of cables running through closets, i need someone to tap into that bundle and connect to my modem.
[EDITED: Personal information]
(edited)
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