Need repairs to my sprinkler system that your company cut today while digging across our yard.

user_6fdijf Thank you for posting on our Community Forums. I'm truly sorry to hear about the damage to your sprinkler system caused by our team. This is absolutely not the experience we want you to have, and I completely understand how frustrating this must be. We're here to make it right and can help you file a damage complaint so we can get this resolved as soon as possible. Could you please send our team a Direct Message with your name and service address? Our team can take a further look at this issue.

 

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it