Need Purchase Pin number

user_o5ms9x Good morning! Thank you for reaching out to our Community Forums Team regarding your purchase pin. I'd be happy to help you get in the right direction for managing your purchase pin. Depending on the type of box you have, the steps may be a little bit different. Do you remember if you were the one that set it up? 

 

https://www.xfinity.com/support/articles/x1-parental-controls-turn-puchase-protection-on-off