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user_nsjjk6
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Monday, June 15th, 2026 5:01 PM

Need phone number - follow up with store employee working on transfer (live person)

I need to get in touch with the person who was working on a transfer for me.  I'm moving from ATT to Xfinity Mobile and need to give him some information so we can complete the transfer.  

I CANNOT FIND a local number and your 800 number is running me in circles and I cannot get to a live person.  Please tell me how I can get the information to the person at this store -- 366A Broadway Saugus, MA 01906

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XfinityEricB

Official Employee

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2 hours ago

 

user_nsjjk6 We don't have a list of store number for any remote agent to locate a number to a store sorry. The only ones who would have a number to a specific store are the agents working there if they have one at all. If the agent was working on a ticket for you though we can look it up, and update it for you. Did they mention any tickets when they were working with you to get the transfer completed from AT&T?

 

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