1 Message
Need permanent line buried
Been three months, temporarily line still across property. Need permanent line buried and hooked up. Called several times no response back on update.
1 Message
Been three months, temporarily line still across property. Need permanent line buried and hooked up. Called several times no response back on update.
XfinityMarcus
Official Employee
•
913 Messages
15 days ago
user_zbtoxt thank you for reaching out, we can absolutely help you get that lined buried. Let's get a direct message going to gather some information, starting with your full name and complete service address.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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