Visitor

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1 Message

11/02/2026 4:28 PM

Need orange drop cable buried it has been like 5 months

I have an orange drop cable that has been my yard all summer. Was supposed to be buried months ago, looking for some assitance here on getting this buried soon.

Thanks, 

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Official Employee

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4.6K Messages

2 hours ago

@user_6vumao Thank you for taking the time to reach out to us here on our Xfinity Forums! I'm happy to take a look and see how we can help you get that line taken care of. I'm sorry to hear it's been there all summer. Please send us a DM to Xfinity Support with your full name and address to get started. 

To do so, click on the chat icon located at the top right of this forum's page.
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• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
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• Press Enter to send your message

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