Visitor
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1 Message
Need old exterior wires removed from my house
I recently purchased a house and had a new internet connection set up. The last owners were a business and had a complicated server rack set up with a large dedicated cable and a smaller cable for their internet serviced. I would like to have these both removed as they are laying on my roof, and under some tree branches. The larger cord going to what was the server is also taking up space in my house.
XfinityMarshante
Official Employee
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117 Messages
1 day ago
Hello @user_0r2bou, Thanks for taking the time out of your day to leave a post. Congratulations on your new home. That is an amazing accomplishment. I would be glad to assist with getting the exterior lines removed. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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