since you cant ever talk to a comcast human.... i requested to cancel all my services and also returned my equipment but it is still saying my account is open.
Hello @chc1987, thanks for reaching out to us on our Forums page and I apologize for the delay. We hate to hear we're losing you as a customer although we do appreciate the time you were with us. I would love to assist you with double-checking everything for you. If you still need assistance, can you please send me a Private Message including your first and last name as it appeared on the account?
To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".
Responses
ComcastAmira
Official Employee
•
2.3K Messages
5 m ago
Hello @chc1987, thanks for reaching out to us on our Forums page and I apologize for the delay. We hate to hear we're losing you as a customer although we do appreciate the time you were with us. I would love to assist you with double-checking everything for you. If you still need assistance, can you please send me a Private Message including your first and last name as it appeared on the account?
To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".
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