Visitor

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1 Message

Tuesday, September 30th, 2025

Need my newly installed cable buried

Please bury the cable your team installed weeks ago. [Edited: Personal Information]

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Official Employee

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1.5K Messages

22 days ago

 

user_qvls93 Thanks for posting on our Forums and for bringing this line to my team's attention. We can reach out to our local maintenance and help get this buried for you. Please send our team a direct message with your full name and address.
 
To send a Direct Message:

 

 

Ensure you are logged in

  • Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
  • Click the "New message" (pencil and paper) icon
  • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
    • As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
    • An "Xfinity Support" graphic replaces the "To:" line.
  • Type your message in the text area near the bottom of the window
  • Press Enter to send it.

 

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