U

Visitor

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3 Messages

Thursday, March 23rd, 2023 4:56 PM

Closed

Need my internet install today

Got my Xfinity gateway internet yesterday I put it  together but it's a cable Cox in the wall that's rusty and hard to get it out of the cable Cox so I need someone to come out and fix it so I can use my internet 

Expert

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103.2K Messages

1 year ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Problem Solver

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770 Messages

1 year ago

Hello, and thank you for choosing Xfinity as your go-to provider. I can understand the concerns when you are not able to get connected right away. I want to make sure we help get this resolved. I have a few questions. Are you saying the Coax cable is rusted, and you are not able to connect to your wall outlet? @user5c4c22

Expert

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30.3K Messages

1 year ago

@user_5c4c22 

Please do not start multiple threads on the same issue as it's against the Forum Guidelines and Acceptable Use Policy.

Thanks.

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