Visitor
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3 Messages
Need my internet install today
Got my Xfinity gateway internet yesterday I put it together but it's a cable Cox in the wall that's rusty and hard to get it out of the cable Cox so I need someone to come out and fix it so I can use my internet
EG
Expert
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98.9K Messages
2 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityBrandon
Official Employee
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770 Messages
2 months ago
Hello, and thank you for choosing Xfinity as your go-to provider. I can understand the concerns when you are not able to get connected right away. I want to make sure we help get this resolved. I have a few questions. Are you saying the Coax cable is rusted, and you are not able to connect to your wall outlet? @user5c4c22
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Again
Expert
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28.9K Messages
2 months ago
@user_5c4c22
Please do not start multiple threads on the same issue as it's against the Forum Guidelines and Acceptable Use Policy.
Thanks.
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