U

Visitor

 • 

3 Messages

Thursday, March 23rd, 2023 4:56 PM

Closed

Need my internet install today

Got my Xfinity gateway internet yesterday I put it  together but it's a cable Cox in the wall that's rusty and hard to get it out of the cable Cox so I need someone to come out and fix it so I can use my internet 

Expert

 • 

104.9K Messages

1 year ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Problem Solver

 • 

770 Messages

1 year ago

Hello, and thank you for choosing Xfinity as your go-to provider. I can understand the concerns when you are not able to get connected right away. I want to make sure we help get this resolved. I have a few questions. Are you saying the Coax cable is rusted, and you are not able to connect to your wall outlet? @user5c4c22

Expert

 • 

30.6K Messages

1 year ago

@user_5c4c22 

Please do not start multiple threads on the same issue as it's against the Forum Guidelines and Acceptable Use Policy.

Thanks.

forum icon

New to the Community?

Start Here