Visitor
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1 Message
Need multiple old comcast cable lines removed
I have multiple old cable lines hanging above my yard some are also on the ground next to the electric pole. I only have one cable line (for internet) so only line that should be hanging across my yard. I need them removed immediately because someone could get hurt with lines that are on the ground.
CCBrandon1
Problem Solver
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770 Messages
3 years ago
Hello. Thank you for reaching out for help with lines hanging low, and on the ground. I would be checking to get this resolved as well. I am glad you reached out. We make it easy to report the lines, and get this resolved. We offer many ways for you to manage your Xfinity products and service online, without ever having to speak with an agent. You can use this document for step-by-step instructions on how to submit/report the lines. Requests will be worked in the order they're received. Your patience is appreciated as we work to resolve your issue as quickly as possible.
You’ll receive emails along the way to let you know about the status of your request, and if needed, we may contact you on the phone number you provided to gather additional information to help us resolve your issue.
Once we’ve fixed your issue, we’ll send an email to let you know that everything’s all set.
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