JoCo2's profile

Regular Visitor


3 Messages

Sat, Jan 9, 2021 4:00 PM

Need Less Expensive Plan or Internet only

I recently retired so my income has dropped dramatically.  My current plan, with fees, taxes, surcharges, is roughly $160.00 a month, which is much more than I can now afford. I would appreciate someone getting back to me regarding this matter.  


Thank you,


Accepted Solution

Official Employee


2.9K Messages

6 m ago

Greetings, @JoCo2! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that the bill is now out of hand at this time. I know it can be hard trying to cover it with a fixed income. I would like to see what we can do for you. Since you already send a PM, I will continue to assist you through there!



1 Message

3 d ago

i'm lookingfor the highest speed internet i can get for lrss than $70.00 per month. there are 3 users in this house using up to a total of 5 devices at the same time

Official Employee


72 Messages

Thank you so much for reaching out to us through our awesome peer to peer chat. I hate to hear this has been your experience and would love to investigate this for you! Please send us a PM with your first and last name, as well as house numbers to your service address. To send us a Private Chat Message, select the message icon in the top right corner and then search for Xfinity support. With our new Xfinity support chat, you do not need to input the name of a person. Just select Xfinity support and you will be able to speak with the next available specialist.

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