JoCo2's profile

Regular Visitor

 • 

3 Messages

Sat, Jan 9, 2021 4:00 PM

Need Less Expensive Plan or Internet only

I recently retired so my income has dropped dramatically.  My current plan, with fees, taxes, surcharges, is roughly $160.00 a month, which is much more than I can now afford. I would appreciate someone getting back to me regarding this matter.  

 

Thank you,

Responses

Accepted Solution

ComcastMichael

Official Employee

 • 

2.9K Messages

4 m ago

Greetings, @JoCo2! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that the bill is now out of hand at this time. I know it can be hard trying to cover it with a fixed income. I would like to see what we can do for you. Since you already send a PM, I will continue to assist you through there!

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here