Regular Visitor
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3 Messages
Need Less Expensive Plan or Internet only
I recently retired so my income has dropped dramatically. My current plan, with fees, taxes, surcharges, is roughly $160.00 a month, which is much more than I can now afford. I would appreciate someone getting back to me regarding this matter.
Thank you,
Responses
Accepted Solution
ComcastMichael
Official Employee
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2.9K Messages
4 m ago
Greetings, @JoCo2! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that the bill is now out of hand at this time. I know it can be hard trying to cover it with a fixed income. I would like to see what we can do for you. Since you already send a PM, I will continue to assist you through there!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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