Visitor

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1 Message

Saturday, August 23rd, 2025

need help

I am trying to setup my new router and when i go to the app i cant, its already paid for and i cannot activate it. can i please get sone help.

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Official Employee

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431 Messages

23 hours ago

Hey there user_4twiq2 👋 Hope you're getting some nice Saturday weather and I appreciate you taking time out of your weekend to reach out for support in our community! I'd be happy top help you in getting your new modem activated 👍 Can you start by letting me know if you're able to successfully log into the Xfinity app?

 

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