Need help with Visa Promotional gift Card Expired

Thank you very much for reaching out to our team here @user_b44c92. You have definitely found the right team  to assist you with that gift card issue. Could you send me a direct message with the full name and complete address for your service? 

To send a direct message [private message]:

   Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

   Click the "New message" (pencil and paper) icon

   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

   - An "Xfinity Support" graphic replaces the "To:" line.

   Type your message in the text area near the bottom of the window

   Press Enter to send it

@user_b44c92 

Hello Xfinity Team,

My visa promo gift card has been expired before I use.

Can you please help me to reactivate or reissue with it?

Thank You

Did you call the number on the back of the card?  FWIW, you most likely won't get it reissued.  There is an expiration date on the card, which is 6 months.

A lot of people get these cards, open the envelope, remove the card from the paper, and then set it aside never bothering to look at the card or read the paper it was attached to, which contains pertinent information about the card.  You're not alone in this.