7 Messages
Need help with reward
Can someone please help me with a reward item? I won something in September and it said it would be here by the end of Oct and is not here. I want to leave the rewards program but not if it affects receiving my item. Can someone help me figure out if it is coming or no
XfinityBillie
Official Employee
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2.8K Messages
15 days ago
@User603 Thank you for creating a public post. I understand that you won something back in September, and it has yet to arrive. We would be more than happy to look into the concern with the reward item. I will be happy to continue assisting you in a DM.
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