U

Visitor

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1 Message

Monday, July 7th, 2025 3:22 PM

Need help with port forwarding

The AI assistant is awful, I am trying to get help with port forwarding on port 25 not working, and can't find anyway to actually talk to a person via email/chat/etc.

Official Employee

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1.6K Messages

5 hours ago

@user_1vlxvb I'm sorry to hear you're having a hard time with reaching support. Our team is here to help!

I have a link that walks you through setting up port forwarding https://www.xfinity.com/support/articles/port-forwarding-xfinity-wireless-gateway.

 

I have a second link to share with a list of the blocked ports we have which includes port 25 at https://www.xfinity.com/support/articles/list-of-blocked-ports

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