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Monday, February 26th, 2024 4:54 AM

Need help upgrading my internet equipment

Currently using CM1200 Netgear modem.  I have a CM2000 available to use with my Raxe290 router.  Will I have any issues getting to my plan speed of 1200mbps?

Gold Problem Solver

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25.5K Messages

2 months ago

... CM2000 ... Will I have any issues getting to my plan speed of 1200mbps?

That should be fine. Comcast rates the CM2000 for use with plan speeds "Up to 2.33 Gbps". See the "All Compatible Devices" link near the bottom of https://www.xfinity.com/support/devices (at the moment it points to https://assets.xfinity.com/assets/dotcom/projects/cix-4997_compatible-devices/2023.11.22%20Full%20List%20of%20Compatible%20Devices.pdf).

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Official Employee

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1K Messages

2 months ago

@user_3805o9 Bruce is on point yet again! Per our Device info page it is rated by us to support the Gigabit extra speed. You can use the Xfinity app to help get it activated and test your connection! 

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