Visitor
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1 Message
Need help to see if my service was transferred or initiated
Hello can I please connect with a rep to see if my service change to new address has already activated? I used the install myself feature when doing it but don't know if it has already changed or not to the new address. Please help!
XfinityDena
Official Employee
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3.7K Messages
1 day ago
@user_lltsjs
Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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