Visitor

 • 

1 Message

Friday, October 17th, 2025

Need help to see if my service was transferred or initiated

Hello can I please connect with a rep to see if my service change to new address has already activated? I used the install myself feature when doing it but don't know if it has already changed or not to the new address. Please help!

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Official Employee

 • 

3.7K Messages

1 day ago

@user_lltsjs

 

Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!


- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message

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