U

Visitor

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1 Message

Wednesday, June 4th, 2025 6:41 PM

Need help moving address

I would like to move my service to a new address but I have a different stop and start dates so can’t do it online. Please assist thank you

Official Employee

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4.2K Messages

2 days ago

Hi user_yqwwxs! Thanks for visiting our Xfinity Forum. We appreciate you taking us with you to your new home, and my team can absolutely assist you with changing your stop/start date.

 

I do see you have already sent us a Direct Message. Please note that sending unsolicited direct messages is a violation of our forum guidelines. You must first create a Public post requesting assistance, and once a Comcast-verified employee responds and asks for a direct message to be sent, you can then proceed with doing so. This is just a heads-up for future reference, but I look forward to further assisting you via the direct message. 

 

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