Need help establishing new construction internet service

I just recently built a new house and am ready to move in but I realized there is no internet connectivity run to the house. How can I get Xfinity to come out and connect the service?

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Expert

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25.8K Messages

6 m ago

@dallasmabry

Your issue has been escalated to the Comcast Corporate Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.

In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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ComcastMorgan

Official Employee

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2.5K Messages

6 m ago

Good afternoon, dallasmabry. Thanks for posting here! We're happy to have you. I can go ahead and see about opening a serviceability request for you. To get started, please send me a PM with your first and last name, physical address of where you'd like to get service, and your best contact number.

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.

We look forward to speaking with you!

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Customer Service

dallasmabry

Need help establishing new construction internet service

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ComcastMorgan

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