dallasmabry's profile

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1 Message

Wednesday, December 2nd, 2020 7:00 AM

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Need help establishing new construction internet service

I just recently built a new house and am ready to move in but I realized there is no internet connectivity run to the house.  How can I get Xfinity to come out and connect the service?

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Expert

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31.9K Messages

5 years ago

@dallasmabry 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  

Gold Problem Solver

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3.3K Messages

5 years ago

Good afternoon, dallasmabry. Thanks for posting here! We're happy to have you. I can go ahead and see about opening a serviceability request for you. To get started, please send me a PM with your first and last name, physical address of where you'd like to get service, and your best contact number.

 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  

 

We look forward to speaking with you!

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