Need help changing transfer date for move

I'm moving and have set up move of service one day ahead of schedule. I need to change that date to the correct one so that my current service doesn't shut off here while I still need it. The assistant is of absolutely no help. How do I make this happen?

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XfinityKassie

Official Employee

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2.2K Messages

5 hours ago

user_5i7pm8 Happy Saturday! Thank you for reaching out for assistance in updating your move date through our Xfinity Forums. I'd be happy to assist you in updating your request. Can you please send a Direct Message with your name, and current service address?

Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it

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Customer Service

user_5i7pm8

Need help changing transfer date for move

XfinityKassie

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