Visitor
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1 Message
Need help cancelling without a phone call
I need assistance canceling my Xfinityservice. I cannot make or receive phone calls and need to complete the cancellation through direct messaging
Visitor
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1 Message
I need assistance canceling my Xfinityservice. I cannot make or receive phone calls and need to complete the cancellation through direct messaging
XfinityRichard
Official Employee
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3.7K Messages
8 days ago
Hi there, @user_87hwfg. Thanks for reaching out to us on the Forums! I can assist you with getting your service disconnected. We noticed you sent a DM as well. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forums is a violation of Forum Guidelines. In the future, we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a direct message. Since you already sent a DM, we will continue to assist you there!
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XfinityRichard
Official Employee
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3.7K Messages
8 days ago
It was a pleasure working with you in private and getting your disconnection taken care of for you. I hope we can serve you again, and have a fantastic rest of your day!
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