Need help canceling line on deceased relative's account

user_czhyxg We are very sorry for your loss. We know this is a difficult time, and we want to make this process as easy as we can. For the security and privacy of our customers, account changes such as canceling a Xfinity mobile line require authentication and verification of the person authorized to manage the account. Once the appropriate verification is completed, our Xfinity Mobile team can assist with disconnecting the line and addressing any remaining account questions. You can reach the Xfinity Mobile Team direclty at 888-936-4968.