Need help asap no phone service I Was switching to Xfinity from Verizon and agent accidentally hung up on me

user_nsd5t2 Thank you so much for reaching out for help with your activation. I am sorry to hear you all got disconnected. If you were speaking on the device we were trying to work on, that can happen from time to time. Depending on where you all left off in the process, you may be able to complete your activation. Could you tell me the last step you completed before you were disconnected? 
If you already have your Xfinity app downloaded, could you tell me if a mobile tab is showing when you log in?