user_ou8wys Hello and thank you for reaching out via our Xfinity Community Forums. I know how frustrating it can be to forget your login details, especially when you're trying to get your new business device up and running. Don't worry, we're here to help! Have you tried resetting your username or password through the app? If that doesn't work, I can walk you through the next steps to regain access. Just let me know which device you're using, and we'll get this sorted out together. Looking forward to helping you get back on track!
XfinityChristy
Official Employee
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1.7K Messages
4 months ago
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EG
Expert
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108K Messages
4 months ago
If you are a Business Class Service subscriber, you should post your issue on their Business Class help forums here: https://forums.businesshelp.comcast.com/categories/business-internet/5fe09c0f41809643f7a58b31
This platform is intended to be for their Residential Class subscribers.
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