Visitor
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1 Message
Need excess cable removed from my yard
A tech came out weeks ago to repair the cable that runs from the box near the road up to my house and left yards of excess cable coiled up by my house. It just needs to be removed.
Visitor
•
1 Message
A tech came out weeks ago to repair the cable that runs from the box near the road up to my house and left yards of excess cable coiled up by my house. It just needs to be removed.
XfinityLinda
Official Employee
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2K Messages
20 days ago
Thank you for meeting us here in our community about the cabling left behind, @user_v5ol1y. You've reached the right team for help. We'll have to get a ticket opened for someone to go out and recover it. If you can send us a Direct Message with your full name and address, we can get that going for you.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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